Customer Relationship Management (CRM) encompasees a large number of businesses processes. The CRM module allows the user to interact with potential and established customers in a number of ways, such as marketing, sales, customer profile, customer support and customer service. CRM Console and Sales Opportunities: The CRM console contains a complete view of all established […]

Within the EFACS E/8 software, the Quality module connects several aspects of the business, such as the supplier details, works orders, stock, customers and workflows. The Quality Module ensure that any quality concern that is logged is recorded and supervised from the time the concern is flagged until resolution. Logging and Assessing: There are several […]

There are some common misconceptions surrounding ERP systems which can mislead customers away from pursuing an ERP system. This post will take a look at some of the most common misconceptions that Profitsflow have encountered from customers and how we answer these misconception. ERP is Only for Larger Companies: A lot of people think that […]

This post is about helping you to plan for a successful ERP implementation. It could have been called “How to Avoid an ERP Implementation Failure”, but by following these steps, you will be set on the path for a successful implementation. Set a Realistic Time Frame: The time has come, you need to implement an ERP […]

Choosing an ERP system can be a lengthy and arduous process. Not only do you have to think of which system is best suited to your needs, but you also need to consider which ERP vendor is capable of helping your company through the ERP implementation and continuously into the future. Investing in an ERP […]