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Wicklow Tech Firm Expands into Field Service Sector - ProfitsFlow

Wicklow Tech Firm Expands into Field Service Sector

Arklow, Co. Wicklow –  20th February 2015

Local technology firm Profitsflow.com continues to strengthen its position in the Irish enterprise software market through its expansion into the Field Service and Facilities Management sectors.  Established in 2009, the company commenced life as a provider of Customer Relationship Management (CRM) software solutions to businesses looking to automate their sales and marketing efforts.  Profitsflow.com took advantage of emerging cloud-based technologies to deliver online data and real time information to remote sales people via mobile devices and the Internet.

In 2012, the business expanded into the Enterprise Resource Planning (ERP) market, bringing truly integrated software for primarily manufacturing businesses throughout the island of Ireland.  To support this expansion, and to allow for growth, in 2014 Profitsflow moved to its new headquarters in Arklow Business Enterprise Centre.  This facility allows the firm to deliver a world-class support contact centre to its increasingly diverse customer base, serving clients not only in Ireland, but the UK and Europe as well.

In January 2015, the firm officially launched its Eagle Field Service and Eagle Facilities Management offerings, designed for businesses who employ teams of external engineers.  Speaking at the launch of the new products, Tadhg Henderson, Managing Director, said “The Eagle products draw on the experience we have gained over the years.  Our initial customers in the CRM market helped us to forge a path in mobile workforce automation – this combined with a solid understanding of the requirements of large enterprise clients allows us to deliver projects in the rapidly growing service sector.”

The new Eagle products will be showcased at the upcoming Facilities Management Ireland event in the RDS, Dublin, with Profitsflow.com taking a prime location.  Henderson continues “We took the decision to exhibit at FM Ireland as this is Ireland’s premier event for those in the business.  It’s as much a branding exercise for us as it is an opportunity to meet some of the decision makers in our target market.”

Features of the product include case management, engineer scheduling, van stock control, preventative maintenance, warranty control, as well as integration through to accounts and CRM.  Further information is available from www.profitsflow.com or by telephone on 01 244 9580.

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