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Tips for Choosing an ERP Supplier - ProfitsFlow
Tips for Choosing an ERP Supplier

Tips for Choosing an ERP Supplier

Choosing an ERP system can be a lengthy and arduous process. Not only do you have to think of which system is best suited to your needs, but you also need to consider which ERP vendor is capable of helping your company through the ERP implementation and continuously into the future. Investing in an ERP solution means creating a long term partnership with the provider.

When choosing an ERP system, a business should be meticulous in their research and selection process. Choosing a provider demands the same rigorous process. Read our step by step guide on choosing the right vendor for you.

  1. Make a List: When you have made the decision to implement an ERP system, make a list of potential vendors, around 6 or 7, that you feel would best serve your business. Once you have this list, research or reach out to these vendors for more information. Most vendors will happily supply you with brochures, short videos and other resources.
  2. Narrow it Down: Once you have gathered and assessed all this information, narrow down your list to the 3 or 4 vendors that you think would be best placed to help your business. Think about what your business needs from this ERP system and use this as a guide to pick the right vendor for you.
  3. Ask Questions:  Don’t be afraid to ask each vendor questions. Inquire if they specialise in your field or if they have had other customers similar to you. Ask more questions about the software that they provide, such as if the software can be used ‘out of the box’ or are there certain elements that you will need to have customised.
  4. Ask for References: Especially if they already have an existing customer in a similar industry. Most vendors should be able to provide good references, case studies or testimonials from existing or previous clients.
  5. Attend a Demonstration: When you have narrowed down your list of potential vendors, ask for a demonstration of the software, in person or over the internet. Try and have a select few staff, either those who will be involved in the implementation process or those who will be using the software once implemented, to sit in on the demo. Take notes, noting the pros and cons of each software solution. Compare these notes with each person present and see what is the best fit for your business.
  6. Support: Always ask what kind of support is offered as part of the software package. Support should not just be included for training and implementation. Support should begin from the first interaction with a vendor and continue on after the initial implementation, in the form of training, customer service and troubleshooting. Determine what standard of service your business will need and use this as a benchmark, in order to help you when choosing a vendor.


At Profitsflow, we have over twenty years of experience in the implementation of ERP software in a wide range of areas, such as engineering, manufacturing, food and beverage, chemical and field service. We have case studies and white papers readily available on our websites, which you can find here. Follow us on social media to hear about our upcoming webinars and information mornings.

Check out our tips on choosing an ERP System here.

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