Wednesday, 15 May 2019 11:52

Spotlight Series: Invoice Scanning

A packaged solution to quickly scan, store and reference supplier purchase invoices in the EFACS Document Management module.

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Thursday, 21 March 2019 14:49

Spotlight Series: Landed Costs

Landed cost encompasses the total cost of purchasing, transporting, warehousing and distribution of a product, which can be a raw material, a semi-finished item or a finished product. The EFACS E/8 Landed Cost module allows the capture of these indirect costs so they may be analysed and ultimately incorporated into the total cost of the product.

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Within EFACS E/8, there is the Advanced Customisation Toolkit. This module allows users to customise the functionality of the standard EFACS software to meet a user’s specific requirements. The technology behind this functionality ensures that future upgrades are not compromised by too much customisation.

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Friday, 25 January 2019 09:10

Spotlight Series: EFACS Mobile CRM

EFACS Mobile CRM is a tool for offsite users, enabling the user to transact and report on sales orders, quotations, projects and customers details.

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Thursday, 03 January 2019 14:51

Spotlight Series: Audit Trail

The Audit Trail Module is available for both the EFACS E/8 and Eagle Field Service software. The Audit Trail module logs, tracks and investigates data that is changed within the EFACS system. The functionality within the Audit Trail module provides an easy to use method of recording information when it is changed. The module also records who changed the information, how the information was changed and why the information was changed.

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Tuesday, 18 December 2018 10:35

Spotlight Series: Menu Dashboards

Within version 6 of EFACS E/8, Key Performance Indicators (KPIs) and Reporting are embedded into the Menu Dashboard. These dashboards can be either a BIRT report or a Microsoft Power BI report.

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Thursday, 20 September 2018 13:22

Spotlight Series: EFACS E/8 Workflow Part II

In our last post, the Capabilities, Workflow Models and Scheduled Workflows of the Workflow module were detailed. Below, the Filescan element of the Workflow Module is discussed.

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Thursday, 20 September 2018 13:08

Spotlight Series: EFACS E/8 Workflow Part I

The Workflow module can be found within the EFACS and Eagle Field Service software. The module is used to automate business procedures and improves operational efficiency. Workflow provides a framework for automating the flow of a company’s business procedures via the software, allowing EFACS E/8 to be utilised more effectively with the users specific requirements regarding the automated flow of data through the system.

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Wednesday, 22 August 2018 10:18

Spotlight Series: Document Management

The storage, retention and accessibility of information within a business are critical to its efficiency and will ultimately determine the speed at which an organisation responds to demands placed upon it. Nowadays, organisations need to effectively and securely manage a variety of documents including; general communications, such as letters, memos and emails, and more specialised documents, such as CAD drawings and designs.

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Wednesday, 22 August 2018 10:13

Spotlight Series: Fingerprint Reader

EFACS now has fingerprint technology within the Time and Attendance module to help improve efficiency and accuracy of clocking in and clocking out for users.

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The Project Management (PM) module can be found within the EFACS E/8 software. This module acts as a ‘project umbrella’, containing all the information regarding the initial tendering process and can be used for the subsequent management of a successful project.

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Nowadays, businesses find it hard to be competitive in an ever changing business environment. Customer service has always been used as a point of differentiation for many businesses. It is vital that field service providers deliver outstanding customer service in order to be competitive. Remote workers can find it difficult to meet agreed upon service levels, as remote working can lead to inefficiencies and inaccurate data.

Eagle Field Service can alleviate these constraints through the Remote Worker module.

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Within the EFACS E/8 software, there is the Shop Floor Data Collection (SFDC) module. This easy to use module allows the user to capture data while on the shop floor, with the data being transmitted in real time to the EFACS database.

The SFDC module is fully integrated with the rest of the EFACS software and is accessed on touchscreen devices through an Android app.

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In this blog post, we will delve into the Planned Maintenance module that is available in the Eagle Field Service software.

This module allows the business to record what equipment their customers have on site that will need maintenance. This module can also record changes to the equipment and allow new contracts to be produced when changes occur, producing a new pricing contract annually.

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The Capacity Planning module in the EFACS E/8 software aids the manufacturing sector by alleviating the pressure of controlling and planning many manufacturing jobs, which are composed of a number of operations using limited resources.

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Customer Relationship Management (CRM) encompasees a large number of businesses processes. The CRM module allows the user to interact with potential and established customers in a number of ways, such as marketing, sales, customer profile, customer support and customer service.

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Within the EFACS E/8 software, the Quality module connects several aspects of the business, such as the supplier details, works orders, stock, customers and workflows. The Quality Module ensure that any quality concern that is logged is recorded and supervised from the time the concern is flagged until resolution.

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