Profitsflow provides Eagle Field Service software, authored by Profitsflow’s partner, Exel Computer Systems in the UK.

The three main benefits of any field service software is:

• To increase efficiency
• To reduce costs
• To improve customer service

Bailies had no system for managing their field service engineers; call-outs and preventative maintenance was being done on a case by case basis as calls came in from customers.

The solution was to install Eagle Field Service- a fully integrated Field Service Management solution incorporating a complete ERP system.