Displaying items by tag: field service crm

Friday, 16 February 2018 11:09

Benefits of ERP in Field Service

 

Eagle Field Service provides an end-to-end solution that enables companies to achieve increased efficiency and customer service, maximising profits and building competitive advantage.

 

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Once little more than a contact management system, Customer Relationship Management (CRM) for many businesses is now an essential powerhouse of the Sales department. Within the context of manufacturing businesses, this has long been recognised by Enterprise Resource Planning (ERP) providers and has become an increasingly integrated element of modern business management software. With the widespread adoption of mobile connectivity, CRM functionality has been extended to the world of the handheld device with vital sales information and customer visibility now being available as and when the mobile sales person needs it.

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