Displaying items by tag: field service companies

Friday, 11 December 2015 16:02

Field Service Scheduling: how Eircode can help

Anyone who has been involved in the scheduling of field service engineers will understand the complexity of the task at hand.  An engineer with the right skill level needs to attend an emergency call out to keep a production line moving, has to have the parts needed for the job with them, and the specifications for the machine to be repaired immediately to hand.  As if this is not enough complexity, add to it the fact that the client is in one corner of the country, while the twelve engineers who fulfil the criteria are scattered across the country, some working on jobs currently, others with jobs scheduled for later in the day.

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