Tadhg Henderson

ERP Technical Support Executive

Profitsflow supplies world class ERP software solutions to Irish business. Due to continued expansion, we now have a vacancy for an ERP Technical Support Executive based at our Wexford office.

When you first implement your ERP system, it is important to recognise that there will be updates in the future.  Careful planning right from the beginning will help avoid major problems deploying these future upgrades.

Friday, 17 November 2017 14:10

EFACS E/8 as a Cloud Hosted Solution

For many years, the EFACS E/8 product has been a platform independent, browser-based and web-enabled enterprise ERP solution. However until recently the software was in the main delivered via an on-premises server. Even so, from the point of view of both the software developers and the customer, web-based software has been the obvious choice for more than a decade for the following reasons:

Ease of Administration

Software is installed on the server only. No need for a client installation - users simply point their web browser at a URL which directs them to the server.

User Friendly

Everyone is familiar with a a browser interface. The software is clean looking, logical but most importantly conforms to what users intuitively expect from it - a logical flow of screens delivered in a familiar environment and format.

Software code base

As the software is written in the latest internet technologies, it is easier to support, extend and even for customers to customise. Integration with other systems follows internet standard such as XML, while screen customisations can be delivered using a derivative of JavaScript. 

Notwithstanding this, the EFACS cloud offering has initially been slow to take off as users have shied away from putting their mission critical data out of their sight and direct control. 2017 saw significant changes in this area however, and this will continue into the future.


Along with elsewhere, Ireland's broadband infrastructure is rapidly expanding. Fibre is available now to most businesses. And the service is just about as reliable now as the electricity supply. This makes a hosted solution considerably more feasible.

Security of your data

Working in conjunction with our hosting partners you are assured your data is looked after better than you could hope for on your own server. The data is physically stored in highly secure data centres. Support is provided 24/7/365 with engineers constantly on call to resolve any and all issues as they arise. Enviornmental controls for temperature, humidity and protection against events such as storm, flood, fire etc. are standard. Data can even be backed up to multiple locations if required, to protect against major threats such as wars, natural disasters, etc.


As cloud and hosted solutions become more and more the norm, the cost of adopting a cloud infrastructure is reducing, making cloud a viable option.

Of course the fact that all versions of the EFACS E/8 product are web-based means that it is easily adaptable and can be moved efficiently from an on-premises to a hosted server - it can be done overnight. Right now, many of our current on-premises customers are evaluating running the system on a hosted platform, with a small number actually implementing. 2018 will be a big year to further boost cloud hosted solutions in the ERP market.

In June 2017 Profitsflow turned 8.  And we're still growing strong.  We've welcomed four new ERP clients to the Profitsflow family so far this year.  But the biggest indicator of our growth to date is that as we enter our ninth year in business, we have opened a second office in Wexford.

In this article on the future of ERP for manufacturing and by extension field service, we catch up with Tony Pottle of Exel Computer Systems.  Well-known as an industry expert, Tony has worked in the ERP field providing solutions to the needs of businesses across the UK, Ireland and further afield for in excess of twenty years.

Tuesday, 02 May 2017 14:58

Making data work for makers

On Sunday April 30th, 2017, the Sunday Business Post published an interview with Tadhg Henderson of Profitsflow.com, by Jason Walsh.  A transcript of the article in full is below.

The anticipated adverse consequences of the United Kingdom's decision to leave the EU in June 2016 have been widely documented over the past number of months.  Nowhere will be affected by this massive political, cultural and economic change moreso than the island of Ireland.  Whether you are located north or south of the border between the Republic and Northern Ireland will determine what Brexit looks like for you, but the consequences of the period of uncertainty that will follow over the coming months and years are in common - that is they too are uncertain!

2016 was a great year for us here at Profitsflow.  We welcomed a variety of new customers to our growing family of EFACS E/8 ERP and Eagle Field Service users here in Ireland.  We won the ERP HeadtoHead Best Vendor Award in October.  But the biggest driver of change for us was the launch of our ERP Information Days in June.  This year we are expanding the number of events to 4 with April 4th seeing the first Galway ERP Information Day.

Friday, 17 February 2017 12:08

The all new EFACS ERP Version 8.6

In October 2016, Exel Computer Systems released EFACS 8.6 at the annual EFACS User Group meeting in Northamptonshire.  Irish EFACS users had previously seen a preview at our own customer event in Dublin in September.  Although quietly launched, 8.6 is revolutionary.  It is fast, responsive,

Friday, 16 December 2016 14:52

ERP Information Days 2017

In 2016 we launched our ERP Information Days, with two half day sessions targeted at companies at various stages of the selection process looking at a new ERP software solution.  In 2017, we are taking the event nationwide, with four dates in Cork, Galway, Dublin and Belfast allowing manufacturing and field service companies throughout the country the opportunity to see the Award Winning EFACS E/8 at a location convenient to them.

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