O'Donovan Engineering Ltd was founded in 1978 by Damien & Marion O’Donovan to provide a local engineering service. The company expanded to serve the agricultural sector and over the years built up a reputation for high quality manufactured products in the livestock handling and feeding sectors.

Bailies had no system for managing their field service engineers; call-outs and preventative maintenance was being done on a case by case basis as calls came in from customers.

The solution was to install Eagle Field Service- a fully integrated Field Service Management solution incorporating a complete ERP system.

Want to get more from your existing systems, but don’t want to change the whole lot? Profitsflow.com's hugely successful ProfitsBridge is the ultimate extension to your existing software solutions. No need to replace existing software to get more from it. The system is configurable, extendable and tailored to exact requirements. Our innovative approach means our database records all of the data processed in ProfitsBridge in real time, reading data where needed from other ERP software providers including Sage, Exact Software, Microsoft and SAP.

Eagle Field Service is leading the way in advanced and flexible field service management software. Built using the latest innovative Internet technology our solution delivers unprecedented levels of control and visibility to field service businesses. Profitsflow.com provide an end-to-end solution that enables companies to achieve increased efficiency and customer service, maximise profits and build competitive advantage.

Our dedicated support team have years of experience in implementing and supporting business solutions. They are able to provide assistance throughout the implementation process and during ‘live’ operation, together with specialised assistance during key business activities.

At profitsflow.com we pride ourselves in the quality of our training services. Over the years, we have learned that this is where the difference between a succinct, successful implementation and a prolonged project lies. Properly trained personnel will take to the system quicker, and be more efficient in their roles from the outset.

The Business Defined Approach to implementing EFACS is best suited to companies who do not wish to radically alter their existing internal procedures and processes. If you have previously reviewed and improved your procedures you may need EFACS to dovetail with these existing processes. The EFACS training and consultancy provided by us will therefore be tailored to the specific way in which EFACS is required to work for you. This will typically involve modifying EFACS through customisation, configuration and generally without the need for complex bespoke modifications.

The Business Review Approach is based on the premise that our Implementation Consultants will train you in all aspects of the EFACS business system. Then in conjunction with us you will review your business processes and procedures and choose the most appropriate EFACS configuration settings and options in order to allow you to run your business as efficiently as possible. This option assumes a high level of client-side participation in the process, with typically two to five existing IT resources in place.

Profitsflow.com's comprehensive implementation process enables those companies that require a fast implementation to move the project forward quickly and efficiently from day one where resources are available. We have continuously evolved the implementation methodology by taking advantage of latest technologies, new legislation, experience and best practice. We provide two approaches for implementing your EFACS system: a Business Review Approach and a Business Defined Approach.

Fuelled by strong export growth, the Irish manufacturing sector has evolved over the past decade. Now as we emerge from economic downturn, the challenge is to keep ahead of the competition. EFACS E/8 is the tool of choice to enable seamless flow of information across the organisation. Truly integrated ERP, which is a key requirement for most of our customers, it provides analysis and detailed reporting of all departments which allows management KPI’s to be produced instantly.

ERP Selection - White Paper